Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nexaeris.com (the “Site”).

Information We Collect

Device Information

• Web browser and version
• IP address and time zone
• Cookies installed on your device
• Pages or products viewed, referring websites or search terms, and interaction with the Site

We collect this information using cookies, log files, web beacons, tags, and pixels. 

Order Information

• Name
• Billing and shipping address
• Payment information (including credit card numbers)
• Email address
• Phone number

How We Use Your Information

• Process and fulfill orders, including payment and shipping
• Communicate with you regarding your orders
• Screen orders for potential risk or fraud
• Improve our Site and marketing campaigns
• Send marketing communications in line with your preferences

Sharing Your Personal Information

We may share your information with third parties to help operate the Site, process payments, fulfill orders, or for analytics and marketing purposes, including:

• Shopline – powers our online store
• Google Analytics – analytics on site usage (opt-out here)

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

Cookies and Similar Technologies

Our Site uses cookies and similar technologies to analyze traffic, improve user experience, and personalize advertisements. You can accept or reject cookies via your browser settings.

Third-Party Links

Our Site may contain links to third-party websites for convenience. We are not responsible for their privacy practices. Please review their policies before visiting.

Behavioral Advertising

• Facebook: Ads Settings
• Google: Ads Settings
• Bing: Ads Settings
• Digital Advertising Alliance: Opt-out Portal

Do Not Track

We do not change our data collection practices in response to Do Not Track signals.

Your Rights (European Residents)

If you are in Europe, you have the right to access, correct, update, or delete your personal information. Contact us to exercise these rights. Your information may be transferred outside Europe, including to Canada and the U.S., for processing and order fulfillment.

Data Retention

Order Information is retained for our records unless you request deletion.

Changes

We may update this policy to reflect changes in practices, operational, legal, or regulatory requirements.

Contact Information

Email: service@nexaeris.com
Phone: +85263691654 (SMS only; faster response via email)
Contact form: Contact Us Page